Frequently Asked Questions
Find answers to common questions about our products and services
We dispatch all orders same day or next working day.
UK delivery typically takes:
- 1–3 working days (Royal Mail / Evri Standard)
- 1–2 working days for upgraded shipping
You will receive a tracking number once your order is shipped.
Yes, including:
- Klarna Pay in 3
- Klarna Pay Later (30 days)
- PayPal Pay in 3
- Shop Pay Instalments
Financing is subject to provider approval.
Accepted payment methods:
- Visa, Mastercard, Maestro, AmEx
- PayPal, Klarna, Google Pay, Apple Pay, Shop Pay
Secure checkout with encrypted payment technology.
Only if the order hasn't been dispatched.
Contact us ASAP with your order number.
Contact us and we will investigate, provide updates, or replace/refund lost packages.
Many products are:
- 100% Vegan
- GMO-Free
- Gluten-Free
- Dairy-Free
- Soy-Free
Produced in the UK under GMP standards, with high-purity ingredients and batch-testing.
Yes, worldwide shipping with tracking. Delivery times vary by region; customs duties may apply.
Shipping confirmation email includes tracking number, courier, and direct tracking link.
Unopened items returned within 14 days.
Damaged, incorrect, or faulty items are replaced or refunded.